FAQ'S
What do I need to do to set up a tow?
Scheduling a tow is simple and starts with a quick phone call or online request. To ensure we send the right truck and provide an accurate quote and arrival time, we’ll ask for a few key details about your situation. Having this information ready helps speed up the process and prevents delays.
Information we typically need includes:
- Your exact location or the nearest cross street
- The year, make, and model of your vehicle
- Whether the vehicle is running or non-operational
- The type of service needed (local tow, flatbed, roadside assistance, long-distance transport)
- Your exact drop-off destination or preferred location
- Any special circumstances, such as a flat tire, accident damage, or limited access
Once these details are confirmed, we will calculate a quote, dispatch the appropriate truck and keep you informed about arrival time and next steps. For scheduled or long-distance tows, we like to coordinate timing in advance to ensure a smooth, well-planned transport from pickup to delivery.